Sun Country Airlines Cancellation Policy Explained for Travelers

Planning a trip may be exciting, but sometimes unavoidable conditions may spoil your plan. At that time, knowing Sun Country Airlines' Cancellation Policy becomes important. This informative guide will provide you with detailed information about the airlines cancellation policy. Whether you have booked a domestic flight or taken an international one, we will break down the fees and refunds included in the policy. So that travellers can make their reservation confidently. Let’s discover the cancellation policy of sun country airlines with some of its important regulations. 

What is Sun Country Airlines Cancellation Policy? 

Sun Country’s Cancellation Policy is basically based on multiple terms and conditions. In case the passenger cancels his/her flight after 24 hours, he/she will receive a full refund. 

However, it is also quite important to know the various terms & conditions of the cancellation. Here are some important regulations of the policy:

• Outside the 24-hour period, canceling non-refundable tickets is not allowed for passengers. 
• The passengers will get their complete money back if the airline cancels the flight. 
• Full refunds can also be requested in the case of a flight delay of more than 6 hours.
• Passengers can get a free flight change facility in case of flight cancellation by the airlines.
• Extra charges may be applicable at the time of cancellation, fare type and the airline route. 
• If the passenger cancelled their reservation, then the airline can also offer a future travel credit instead of a refund. 

24-hour Cancellation Policy 

The 24-hour cancellation process of the airlines makes your booking cancellation easier. It is specially made for those who hate hassle. But, there are some regulations of this policy which are discussed below: 

1. All the passengers are eligible for cancellation without paying any penalty charges. 
2. If travellers cancel their booking within 24 hours, and their flight departure is 7 days away. Then they can also get a full refund. 
3. Risk-free cancellation is applicable for all fare types. 

How to Cancel Your Sun Country Tickets? 

The Sun Country ticket cancellation process is very easy to understand. Passengers can cancel their tickets in three easy ways: Online, Offline, and by phone call. Let’s discuss these three processes in detail.

Online Cancellation: 

1. Just go to the airline's official website. 
2. Locate the 'My Trips' area. 
3. Insert the six-digit booking confirmation code with your last name. 
4. Following that, click on the ticket that you want to cancel. 
5. Then click on the ‘Cancel’ button. 
6. Thereafter, a confirmation email will be sent to you. 

Offline Cancellation: 

• For the offline process, passengers need to visit the ticket counter of Sun Country.
• Then they have to show their verified documents to the agent. 
• Passengers have the option to state the reason for cancellation and also ask for their booking to be cancelled. 
• A confirmation email will be sent to you once your booking has been cancelled.

Through Phone Call: 

• Make a call on 651-905-2737 to cancel your booking. 
• Then give your contact and ticket details to the agent.
• They will cancel your ticket and give you confirmation through email.

What are the Cancellation Charges? 

The cancellation charges for Sun Country reservations are important to understand. It helps the customers to avoid any last-minute hassle. The cancellation fees regulations are as follows: 

What are Sun Country Airlines Cancellation Regulations? 

The Sun Country cancellation policy provides the regulations that are based on some add-ons. Those regulations are as follows: 

For Flights Only: 

1. Flexible fares are only applicable on the flights. 
2. This package allows one free change of the flight. 
3. Passengers can change the date, time, and route of their flight accordingly. 
4. Travellers are allowed to make changes at least 1 hour before departure. 
5. Travel credit received is non-refundable and non-transferable. 
6. Free cancellations are allowed if your flight departure is within 60 days. 

For Flight + Hotel: 

• The Flight + Hotel package of sun country airlines cannot be refunded. 
• Passengers are not allowed to cancel or change their reservations 4 days before departure. 
• Changes made within 3 days may attract extra penalties on the domestic trip. 
• Changes in the reservation are not allowed within 13 days of departure. It is applicable for the international trip. 
• If the new price of the hotel is lower, then the remaining balance will be returned as a flight voucher only.

For Flight + Car Rentals: 

• This vacation package comes under the non-refundable fare. It is more flexible than others. 
• It can be changed or cancelled within 2 days of flight departure. 
• All the qualified refunds can come under the flight vouchers, instead of cash. 

How Much Time Do Customers Get Their Refund? 

According to the sun country airlines cancellation policy, customers can get their refund based on their payment method. The timing of the refund with their different modes of payment is mentioned below: 

• Payments with credit cards: Tickets purchased with credit cards will receive their refunds within seven working days. 

• Payments via cash- In the cash payments, refunds may be initiated within 20 business working days. Passengers will receive their refunds in the original payment method.

What to do if Sun Country Cancels Your Flight? 

As per the sun country cancellation regulations, if your flight is cancelled by the airline, then you will get certain options:

1. Passengers will get a full refund. 
2. A free rebooking option is available for all passengers.
3. Meals and hotel stay are free from the airlines. If your flight is delayed overnight.
4. Compensation can also be provided. But it may depend on the circumstances. 
5. Due to any weather disturbances, passengers are allowed to rebook. 
6. But it does not include any hotel or meal vouchers. 

Important Tips to Be Followed Before Cancellation: 

• Cancel your ticket as soon as possible to get a favorable refund and credits. 
• The 24-hour risk-free cancellation policy can be utilized to obtain a complete refund. 
• Constantly monitor the fare rules and cancellation policies. 
• Regularly use your travel credits to receive a full refund.

Conclusion: 

In today's constantly evolving tech world, no one is happy to lose their flight. However, there are occasions when we unfortunately have to do it for some reason. But, with sun country cancellation policy, your flight cancellation becomes easier. Passengers can easily get their refunds and other benefits under this policy. With the online and phone call cancellation facility of the airlines, it becomes easy to manage your booking. No matter if you are travelling alone, with your family or for business purposes, the airline provides something for every kind of traveller. Therefore, prior to cancelling your ticket with Sun Country, it is a must to read all the rules very carefully.

Read More Related Post: